Privacy Policy
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our offering. Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the framework of a balancing of interests. All access data will be deleted no later than seven days after your visit to the website.
Hosting services provided by a third party
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the accurate presentation of our offering, which predominate in a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g., via contact form or email), or when you open a customer account. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, or to process your contact or to open a customer account. Without this information, you cannot complete the order and/or open an account, or send the contact. The data collected can be seen in the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in your customer account.
3. Data Transfer
To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on the payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service provider for the purpose of processing payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider using your access data during the ordering process. The privacy policy of the respective payment service provider applies in this respect.
4. Email Newsletter and Postal Advertising
Email Advertising with Newsletter Registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
Postal Advertising and Your Right of Objection
We also reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests in addressing our customers with advertising, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
5. Cookies and Web Analytics
In order to make visiting our website more attractive and enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offering, which prevail within the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored in the overview in your web browser's cookie settings. You can set your browser to inform you about the use of cookies and decide individually whether to accept them, or to exclude cookies for specific cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for the respective browsers at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://www.apple.com/at/legal/privacy/
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
Use of etracker for web analysis
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website uses technologies from etracker GmbH (www.etracker.com) to automatically collect and store data for the purpose of website analysis. User profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without your express consent. Once the purpose no longer applies and we no longer use eTracker, the data collected in this context will be deleted. You can revoke your consent at any time with future effect by clicking this link.
After you revoke your consent, an opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.
6. Social Media Plug-Ins
Use of social plug-ins from Facebook, Google, and Twitter using the "2-click solution"
Our website uses so-called social plug-ins ("plug-ins") from social networks. To increase the protection of your data when you visit our website, the plug-ins are integrated into the site using a so-called "2-click solution." This integration ensures that when you access a page of our website containing such plug-ins, no connection is established with the servers of the respective social network. Only when you activate the plug-in does your browser establish a direct connection to the servers of the respective social network.
The content of the respective plug-in is then transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plug-in, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the respective provider or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you interact with the plugins, for example, by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts there. This serves to protect our legitimate interests in the optimal marketing of our offering, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
For the purpose and scope of data collection and the further processing and use of the data by the providers, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers' privacy policy:
http://www.facebook.com/policy.php
http://www.google.com/intl/de/+/policy/+1button.html
6. Google reCAPTCHA
Purpose: Technically necessary
Recipient country: USA
Our website uses the reCAPTCHA service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") to protect against misuse by non-human visitors (bots) and to prevent spam.
ATTENTION! As part of this service, data is transferred to the USA, and such transfer cannot be excluded.
When reCAPTCHA is launched, your browser establishes a connection to Google's servers. This tells Google that our website was accessed via your IP address.
reCAPTCHA is designed to verify whether the data entered on our website is entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters our website. For the analysis, reCAPTCHA evaluates various information.
According to our information, the following data is processed by Google:
- The address of the page the visitor came from
- IP address
- Information about the operating system
- Cookies
- Mouse and keyboard behavior
- Date and language settings
- All JavaScript objects
- Screen resolution
The data collected during the analysis is forwarded to Google and used by Google. The reCAPTCHA analyses run entirely in the background. Cookies are used to process the service. These cookies require a unique identifier for tracking purposes. According to Google, the IP address will not be merged with other data from other Google services unless you are logged into your Google Account while using the reCAPTCHA plug-in. Furthermore, reCAPTCHA also uses the local storage on the user's device to store data.
You can find out exactly where Google data centers are located here: https://www.google.com/about/datacenters/inside/locations/
Further information about Google reCAPTCHA can be found here: https://developers.google.com/recaptcha/
Please see Google's privacy policy at the following link: https://policies.google.com/privacy
7. Contact options and your rights
As a data subject, you have the following rights:
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, blocking, or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Right of objection
If we process personal data as explained above to protect our legitimate interests, which override our interests in a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.