Terms and Conditions


  A. General Terms and Conditions
1 scope
2 Conclusion of contract
3 Return costs when exercising the right of withdrawal
4 Prices and payment
5 Shipping conditions
6 Retention of title
7 Liability for Defects
8 liability
9 Governing law, jurisdiction, contractual language

B. Customer information
The first information on the identity of the seller
Second information on the essential characteristics of the goods or services
3 Information about the conclusion of the contract
4 Information about payment and delivery
5 Information about the technical steps leading to the conclusion of the contract
6 Information on Storage of contract
To recognize 7 information about the technical means to input errors and to correct
8 Information on available for contract conclusion languages

A. General Terms and Conditions
1) Scope

1.1 These terms and conditions of the / of Norda Ski Tuning Tools Norbert Damhofer (hereinafter "Seller"), apply to all contracts that the vendor in terms of the seller in his online shop goods displayed and a consumer or trader (hereinafter "Customer") / or services completes. This is the inclusion of its own conditions of the customer are, unless it is otherwise agreed.

1.2 A consumer in the sense of these General Terms and Conditions shall mean any natural person who enters into a legal transaction for a purpose which can be attributed neither commercial nor their independent vocational activity. An entrepreneur in the sense of these General Terms and Conditions shall mean any natural or legal person or a legal partnership, in concluding a legal transaction in their own business or commercial activity.
2) Conclusion of contract

2.1 The product contained in the online shop of the seller are not binding offers on the part of the seller, but also serve to submit a binding offer by the customer.

2.2 The client can submit your offer via the integrated online shop of the seller online order form. In this case, the customer to enter his personal data by clicking the buttons from the final order process a legally binding contract offer in relation to the goods and / or services included in the basket.

2.3 The Seller may accept the offer of the customer within two days,
- By transmitting to the customer a written confirmation or confirmation in writing (fax or email), with the extent of receipt of the order confirmation to the customer is relevant, or
- By giving the customer the ordered goods, with the extent of access of goods by the customer is decisive, or
- By after submission of the order instructs the customer to pay.
If several of the above alternatives, the contract is concluded at the moment in which one of the above alternatives occurs first. If the seller is not the offer of the customer within the aforementioned period, it shall be deemed rejection of the offer, with the result that the customer is no longer bound by his declaration of intention.

2.4 The order processing and contact can be usually by e-mail and automated order processing. The customer must ensure that his or her designated for order processing e-mail address is correct, so at that address from the seller sent e-mails can be received. In particular, the customer must ensure at the use of spam filters, all sent by the seller or by this responsible for third party order processing e-mails can be delivered.
3) Return costs when exercising the right of withdrawal
The regular costs of the return shipment, the customer has a right of withdrawal, he shall be imposed upon the exercise of the right of withdrawal. Unless, that the goods are not as ordered.

4) Price and payment

4.1 The prices quoted by the Seller are final and include VAT. If necessary, additional delivery and shipping costs are separately disclosed in the product description.

4.2 For deliveries to countries outside the European Union may incur other costs in a particular case that the seller is not responsible for and shall be borne by the customer. These include costs for the transfer of funds through banks (eg transfer fees, exchange fees) or legal import duties or taxes (eg customs duties).

4.3 The customer has several payment options available, which are given in the online shop of the seller.

4.4 If agreed in advance, payment is due immediately after the conclusion of the contract.

5) Shipping conditions

5.1 The delivery of goods occurs regularly on the shipping routes and to the delivery address specified by the customer.

5.2 Sends the shipping company sent the goods to the seller back as a delivery to the customer has not been possible, the customer shall bear the costs of the unsuccessful delivery. This does not apply if the customer exercises by refusing acceptance his right of withdrawal, if he has, not to represent the circumstance that led to the impossibility of delivery or when he was temporarily prevented from accepting the service offered, unless the Seller him the power had announced a reasonable period in advance.

5.3 In principle, the risk of accidental loss and accidental deterioration of the goods the buyer upon delivery to the customer or to an authorized person. If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration passes on sale to the delivery of the goods at the place of business of the seller in an appropriate transport person.

5.4 The Seller reserves the right to withdraw from the contract in the case of incorrect or improper self-supply. This applies only to the case of non-delivery is not attributable to the Seller and this has been completed with due diligence a concrete hedging transaction with the supplier. The Seller will make all reasonable efforts to procure the goods. In case of non-availability or only partial availability of the goods, the customer will be notified immediately and refund the return without delay.

5.5 For collection, we inform the customer first by e-mail that the products ordered are available for collection. After receiving this email, the customer can pick up the goods after agreement with the seller. In this case, no shipping costs will be calculated.

6) Retention of title

6.1 For consumers reserves the seller until full payment of the purchase price owed to the ownership of the delivered goods.

6.2 With regard to companies reserves the seller until full payment of all claims from the current business relationship have ownership of the delivered goods.

7) Liability for defects
If there is a defect of the goods, the statutory provisions shall apply. Deviating applies to things that have not been used in accordance with its usual purpose for a building and have caused its defectiveness:

7.1 For Entrepreneurs
- Establishes a minor defect in principle no claims,
- The seller has the choice of type of remedy,
- Is for new goods, the limitation period for defects for one year from the transfer of risk.
- The rights and claims for defects are generally excluded for used goods.
- Start time running again not when under the warranty a replacement delivery.

7.2 For consumers, the limitation period for claims for defects
- For new products two years from date of delivery to the customer.
- When used it is one year from delivery of the goods to the customer, with the
Limitation of Section 7.3.

7.3 The following applies to entrepreneurs and consumers that the foregoing limitation of liability and restrictions in Clause 7.1 and Clause 7.2 do not apply to claims for damages and expenses which may be asserted due to defects in accordance with section 8 of the buyer in accordance with statutory regulations.

7.4 In addition, for entrepreneurs, that the statute of limitations for the recourse claim according to § 478 BGB remain unaffected. The same is true for business owners and consumers in willful misconduct and fraudulent concealment of a defect.

7.5 If the customer is a merchant i.S.d. § 1 HGB, commercial inspection and complaint meets him in accordance with § 377 HGB. If the customer fails the regulated therein notification obligations, the goods are deemed accepted.

7.6 If the customer is a consumer, he is asked to claim the delivered goods with obvious shipping damage to the deliverer thereof and to set the Vendors knowledge. If the Customer does not comply, this will not affect its legal or contractual warranty claims.

7.7 If the supplementary performance in the form of a replacement delivery, the customer is obliged to return the original goods within 30 days of the seller's expense. The return of the defective goods must be made in accordance with statutory regulations.

8) Liability
The seller is liable to the customer for all contractual, quasi-contractual and statutory, including tort claims for damages and reimbursement of expenses as follows:

8.1 The Seller shall be liable for any legal reason fully
- In case of intent or gross negligence,
- Negligent or intentional injury to life, body or health,
- Due to a warranty promise, as far as any otherwise regulated,
- Due to mandatory liability, such as under the Product Liability Act.

8.2 Should the supplier negligently an essential contractual obligation, the liability to the contract-typical, foreseeable damage, unless pursuant to Section 8.1 is stuck indefinitely. Material contractual obligations are obligations imposed by the contract the seller after its contents to achieving the contractual purpose, whose fulfillment enables the proper execution of the contract and on which the customer can rely.

8.3 In addition, the liability of the seller is excluded.

8.4 The above liability provisions also apply with regard to the seller's liability for its agents and legal representatives.

9) Applicable law, contract language

9.1 The law of the Federal Republic of Austria to the exclusion of the laws on the international sale of goods applies to all legal relationships between the parties. For consumers, this choice only insofar as the protection granted is revoked by mandatory provisions of the laws of the State in which the consumer has his habitual residence applies.

9.2 The contract language is German.

9.3 ODR Regulation
"For the extra-judicial settlement of consumer disputes, the European Union has an online platform (" ODR platform ") set up which you can contact soon. You can find the platform under http://ec.europa.eu/consumers/odr/ "Our email address is: office@norda-sport.at"

B. Customer information
1) Information on the identity of the seller

Norda Ski Tuning Tools
Kirchenberg 6
4460 Losenstein
Phone: +43 6604316046
Owner: Norbert Damhofer
E-mail office@norda-sport.at
Tax identification VAT ID .: ATU66591459
District team Steyr-Land
Register number 415/9405
Jurisdiction: Provincial Court 4400 Steyr
Member of the Economic Chamber of Upper Austria

2) information on the essential characteristics of the goods or services
The essential characteristics of the goods or services resulting from the respective set by sellers product description.

3) Information about the conclusion of the contract
The conclusion of the contract is in accordance with section 2 of the seller of the Terms and Conditions (see above).

4) Information about payment and delivery
Payment shall be made in accordance with section 4 of the seller of the Terms and Conditions (see above) in connection with the information about the payment methods in the online shop of the seller. Delivery will be made in accordance with section 5 of the seller of the Terms and Conditions (see above).

5) information on the technical steps leading to the conclusion of the contract

5.1 In submitting a bid on the online order form from the seller, the customer must go through the following technical steps:

5.1.1 Loading of selected goods in the virtual shopping cart
5.1.2 Registration in the online store by entering your user ID and password, or - if an account does not yet exist - re-registration with or without opening an account
5.1.3 Entering billing and shipping address
5.1.4 Selection of the desired payment
5.1.5 Select the desired shipping method
5.1.6 Summary of the ordering data
5.1.7 sending the order

5.2 Acceptance by the Seller shall be governed by Section 2.3 of the Seller's terms and conditions (see above).

6) information to store the contract text
When submitting an offer on the online order form from the seller of the contract will be filed by the seller and sent to the customer after submitting his order, together with these Terms and customer information in text form (eg. Example, e-mail, fax or letter). In addition, the text of the contract on the seller's website is archived and can be downloaded free of charge from the customer of the password-protected customer account by entering the appropriate login information, if the customer has created an account in the online shop of the seller before submitting his order.

To recognize 7) information on the technical means to input errors and to correct
Before binding the order using the online order form from the seller, the customer can correct his entries using the usual keyboard and mouse functions. Furthermore, all entries before the mandatory delivery of the order will be displayed again in a confirmation window and can be corrected using the standard keyboard and mouse functions.

8) information on available for contract conclusion languages
For the contract is exclusively for the German language.

Privacy Statement
We are pleased that you are visiting our website and thank you for your interest in our company and our products. The protection of your privacy when using our websites is important to us. Therefore, please note the following information:

1) Collection, processing and use of personal data
You can visit our website without that we collect personal information from you. Personal data are only collected if you provide it voluntarily to execute a contract, in opening an account or establishing contact. This data is used without your express consent alone respectively for contract execution and handling of your requests. After completion of the contract your data will be stored with regard to tax and commercial law retention periods, but erased at the end of those periods.
Furthermore, personal data is collected when you register to our e-mail newsletter. This data is used by us for our own promotional purposes in the form of our e-mail newsletters unless you have expressly agreed to herein as follows:
"Subscribe to Newsletter"
You can unsubscribe at any time using the link provided in the newsletter or with the appropriate message to us. After logoff your e-mail address will be deleted immediately.

2) Disclosure of personal data
The personal data collected by us will be passed as part of contract management in keeping with the delivery transportation company, to the extent necessary to deliver the goods.

3) Cookies
This website uses "cookies", which serve to our website to make a total of more user-friendly, effective and safer - for example when it comes to speed to navigate our site. In addition, cookies enable us to measure the frequency of page requests and general navigation. Cookies are small text files that are stored on your computer system. We point out that some of these cookies are transferred from our server to your computer system, it is often on so-called "session cookies". "Session cookies" are distinguished in that they are automatically deleted at the end of the browser session from your hard drive. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called. Persistent cookies). Of course you can decline cookies at any time if your browser permits. Please note that certain features of this site may not or only partially be used if you set your browser so that cookies (our site) are accepted.

4) use of Twitter plugins
We have in our web site called Twitter widgets and / or Twitter buttons (hereafter "Twitter-plugin") involved the social network twitter.com (hereinafter "Twitter"). Twitter is a member of Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
At each call of a website our website, which is provided with such a Twitter plugin that causes the plugin that the browser you are using loads the visual representation of Twitter plugins from the Twitter server and represents. Through the integration of Twitter plugins Twitter receives log data and placed on your computer a Cookie to identify your browser. The log data contains, among other things: your IP address, browser type, operating system, previously called
Website, websites visited, your location, your wireless service provider, your mobile device, application IDs, keywords and cookie information.
Twitter uses this log data to provide the services and to assess them to adapt and improve. In particular, the data can be used to add content to Twitter based on visited sites with Twitter plugins vote for you. This is done regardless of whether you have a Twitter account or not. Under the following Internet address you will find the privacy policy of Twitter with more information on the collection and use of data through Twitter: http://twitter.com/privacy
To object to the use of cookies generally on your computer, you can set your Internet browser so that in future no more cookies may be stored on your computer or deleted already stored cookies. However, switching off cookies may all lead to some services of Twitter can not be executed.
5) web analytics service
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called. "Cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
In case of activation of the IP anonymization on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator.
Which is within the scope of Google Analytics from your IP-address will not be merged with other data of Google. You may refuse the use of cookies by selecting the appropriate settings on your browser software; but we point out that you can optionally use to their full extent in this case not all features of this website. You can also prevent the data generated by the cookie about your use of the website (including. Your IP address) to Google and the processing of these data by Google by downloading available under the following link browser plugin and install: http://tools.google.com/dlpage/gaoptout?hl=de
It is pointed out that this website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses will be processed only shortened to exclude a direct personal.
6) Use of Facebook plug-ins
We have integrated so-called plugins of the social network facebook.com (hereinafter "Facebook") in our website. Facebook is a company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. A list of these plugins and the appearance of Facebook can be viewed at the following Internet address: http://developers.facebook.com/plugins
At each call of a website our website, which is provided with such a plugin causes the plugin that the browser you are using loads the visual representation of the plugins from the Facebook server and represents. By integrating the plugin Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.
If you are logged in member of Facebook and while visiting our website at Facebook, Facebook detects the broadcast of the plugin information, please visit that particular web page of our Internet presence straight and has this to your personal account on Facebook to, regardless of whether one activate the plugin. Now press one of the plugins, for example, by clicking the "Like" button or by submitting a comment, this will be sent to your personal account to Facebook and stored there. To prevent that Facebook assigns to the collected data to your account on Facebook, you need to log out of Facebook before visiting our website. To block the data collection and dissemination of your visitors data by Facebook plugin for the future, you can for some Internet browser at the following link, a browser add-on "Facebook Blocker" refer, please do not delete the browser add-on, as long as you want to block the Facebook plug-ins:
Under the following Internet address you will find the privacy policy of Facebook with more detailed information on the collection and use of data by Facebook, as well as to your rights with respect to the settings options for protecting your privacy:
7) information on the rights of clients and contacts
You have a right to free information about your stored data, and a right to rectification, blocking or erasure of data. If you have any further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction with respect to your personal data as well as revocations of consents granted. Contact details are in our imprint.
Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity:

Right of withdrawal
Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity:


You have the right to cancel within fourteen days without giving any reason this contract. The revocation period is fourteen days from the date on which you or a third party named by you, which is not carrier, the goods have taken physical possession of.
To exercise your right of cancellation, you must contact us (Norda Sport Shop, Norda Ski Tuning Tools, Norbert Damhofer Felbauweg 13 4460 Loose stone, Austria, Tel +43 6604316046, E-Mail:. Office@norda-sport.at by a clear statement (eg consigned by post mail, fax or email) of your decision to withdraw from this contract, inform., you may use the attached model withdrawal form which is however not mandatory.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

Effects of withdrawal
If you withdraw from this contract, we have you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than those offered by us, expensive type of standard delivery have), and repay immediately latest within fourteen days from the date on which the notification is received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for such repayment.
We may withhold the reimbursement until we have received the returned goods again, or until you have demonstrated that you have the goods returned, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or transferred. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, if this value loss is due to a necessary to ascertain the nature, properties and function meadow of goods handling.